FAQ

Questions, answered.

The short version of how Filu works, what it can see, and what happens to your data.

What is Filu?

Filu is a personal-finance app that reads your bank SMS and email so you never have to log a transaction by hand. Every purchase, transfer, and receipt is captured automatically and turned into a clear picture of where your money goes.

How does reading my bank SMS work?

An Apple Shortcut hands each new bank SMS to Filu the moment it arrives. Filu reads the amount, merchant and currency and files it as a transaction. Filu reads only bank and wallet messages; the bank message is saved in your private account on Filu's servers, encrypted, and your personal messages are never sent.

Does Filu read my whole SMS inbox?

No — iOS doesn't allow any app to read your full messages inbox, and Filu wouldn't want to. Instead you set up a Shortcuts automation that passes just one bank message at a time to Filu, triggered only when your bank texts you.

Is my data secure?

Yes. Filu reads only bank and wallet messages, and your personal messages are never sent. Your transactions and the bank message text are stored in your private account on our servers, encrypted. Filu never sells your data or uses it for ads. See the security page for the full details.

Privacy

Does it work for cash spending?

Yes — add a cash transaction manually with the "+" button whenever you spend, or tag an ATM withdrawal so Filu knows it left your account as cash.

Which banks are supported?

Filu reads the SMS of Egypt's banks, mobile wallets and payment services, from NBE, Banque Misr and CIB to Vodafone Cash and InstaPay. Check the banks page for the full list.

Banks

How much does Filu cost?

Filu is free to download. Filu Premium is a monthly subscription that unlocks the extra features, and you can cancel it any time from your Apple account.

Can I delete my data?

Yes. Signing out wipes your local session immediately, and you can request full account deletion at any time.

Is it on the App Store yet?

Yes — Filu is on the App Store for iOS. Download it at https://apps.apple.com/eg/app/filu-money-on-autopilot/id6765949125. The Android version is coming soon to Google Play.

Is there an Android version?

Filu is iOS-first because it relies on Apple Shortcuts for automatic SMS capture. An Android version is being explored.

Still have questions?

Come see how Filu handles your money.

Download on theApp Store
FiluFree on the App StoreGet